Privacy Policy

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Effective Date: 25-11-2024

At Acentura ("we," "our," or "us"), protecting privacy is a top priority. This Privacy Policy outlines how personal data is collected, used, disclosed, and safeguarded when individuals engage with our website (www.acentura.com), social media, or related links.

By using Acentura's services or interacting with its platforms, users consent to the practices outlined in this Privacy Policy.

1. Definitions and Background

About Acentura
Acentura is a global provider of technology solutions, helping businesses transform digitally. We are committed to transparency and providing users control over their personal data.

Key Definitions

  • Users: Any individuals interacting with Acentura’s website, social media platforms, or related services, including prospective customers, current clients, and visitors.
  • Personal Data: Information that identifies or can be linked to an individual, such as name, email address, or IP address.
  • Processing: Any operation performed on personal data, including collection, storage, use, and disclosure.
2. Acentura's Policy for Information Collection

Acentura collects personal data to deliver and improve its services. This includes:

  • Personal Identification Information: Name, email address, phone number, job title, company name, or other details users provide.
  • Technical Information: IP address, browser type, operating system, and device-related data for analytics purposes
  • Usage Information: Information about how users engage with the website, including pages viewed and time spent.
  • Cookies & Tracking Technologies: Data collected using cookies to enhance user experiences and personalize content.
3. Acentura's Policy for Information Use

The personal data collected is used for:

  • Providing Services: Responding to user inquiries, managing event registrations, and delivering requested services.
  • Marketing and Communication: Sending newsletters, updates, and promotional offers to users (only if opted in).
  • Improving Services: Analyzing engagement metrics to refine website functionality and user experience
  • Legal and Security Purposes: Ensuring compliance with laws, preventing fraud, and safeguarding systems.
4. Acentura's Policy for Data Collection from Social Media Forms

When users submit data through LinkedIn Lead Gen Forms or similar platforms, Acentura collects information such as name, email, company, and job title. This data is exclusively used for:

  • Following up on inquiries
  • Providing services or content relevant to users' interests.
  • Sending marketing communications with explicit consent.
5. Acentura's Policy for Third-Party Sharing and Disclosure

Acentura does not sell user data. However, personal data may be shared in specific scenarios:

  • Service Providers: Sharing data with trusted partners for processing transactions, managing leads, or conducting marketing activities. These partners are bound by strict confidentiality agreements.
  • Legal Compliance: Disclosing data when required by law or in response to legal processes.
  • Business Transfers: Transferring user data as part of mergers, acquisitions, or asset sales involving Acentura.
6. Acentura's Policy for Data Protection

Acentura safeguards user data with:

  • SSL Encryption: Protecting sensitive information during transmission.
  • Access Controls: Limiting access to authorized personnel only.
  • Regular Audits: Continuously assessing and improving security practices.
7. User Rights Regarding Personal Data

Users have the following rights under applicable data protection laws:

  • Right to Access: Request access to the personal data Acentura holds.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Deletion: Request deletion of personal data under certain conditions
  • Right to Object: Object to the processing of data for specific purposes, such as marketing.
  • Right to Withdraw Consent: Revoke consent for receiving marketing communications at any time.

To exercise these rights, users may contact info@acentura.com.

8. Consent for Marketing and Communications

By submitting personal data, users consent to:

  • Receiving marketing updates and promotional content.
  • Being contacted for services or inquiries.

Users may opt out of marketing communications at any time via the "unsubscribe" link in emails or by contacting Acentura directly.

9. Acentura's Policy for Cookies and Tracking Technologies

Cookies and tracking technologies help personalize user experiences, analyze traffic, and improve content. Users can manage cookie preferences through browser settings

For details, refer to our Cookie Policy.

10. Third-Party Links

The website may contain links to external websites. Acentura is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of those websites.

11. Changes to This Privacy Policy

Acentura reserves the right to modify this Privacy Policy. Updates will be posted here, with the "Effective Date" revised. Users are encouraged to review this page periodically for changes.

12. Contact Acentura

For questions or concerns about this Privacy Policy or data handling practices, users may contact Acentura at:

  • Email: info@acentura.com
  • Phone: +94 11 454 5998
  • Addresses:
    • Sri Lanka: Acentura (Pvt) Limited, Level 2, NDB Capital Building, No.135, Bauddhaloka Mawatha, Colombo 04, Sri Lanka
    • United States: Acentura Inc, #2624, 123 E San Carlos St., San Jose, CA 95112