Key Responsibilities

A. Acumatica Customization and Development

• Design, develop, customize, and maintain Acumatica ERP functionality using the Acumatica Framework (xRP) and C#/.NET.
• Develop custom screens, data access classes (DACs), graphs, graph extensions, graph extensions for existing business logic, and event handlers as required.
• Extend standard Acumatica functionality while maintaining compatibility with the platform's architecture and supported customization practices.
• Develop business logic, validation rules, automated processes, workflows, and other enhancements based on approved functional and technical specifications.
• Analyze standard Acumatica capabilities and recommend appropriate customization approaches.
• Follow coding standards, development best practices, and maintainable software design principles.
• Investigate and resolve complex customization defects, runtime errors, and application-level issues.

B. API Development and System Integrations

• Design, develop, and maintain integrations between Acumatica ERP and third-party applications using REST and SOAP APIs and other supported integration mechanisms.
• Implement integrations with external platforms such as eCommerce systems, warehouse management systems (WMS), point-of-sale (POS) systems, logistics platforms, payment gateways, and other business applications.
• Configure and develop API endpoints, authentication mechanisms, data mappings, and integration workflows where applicable.
• Implement appropriate error handling, logging, retry mechanisms, validation, and monitoring for integration processes.
• Analyze and resolve synchronization issues, API failures, data inconsistencies, and performance bottlenecks.
• Collaborate with external vendors and client technical teams to investigate integration-related issues and coordinate technical resolutions.
• Document integration architecture, dependencies, data flows, and troubleshooting procedures.

C. Reporting, Dashboards, and Data Analysis

• Develop and maintain Acumatica Generic Inquiries (GIs), advanced inquiries, dashboards, and business reports.
• Create and customize reports using applicable Acumatica reporting tools, including Report Designer, and support SSRS or ARM reporting where required by the solution.
• Develop calculated fields, parameters, filters, aggregations, and data relationships to meet reporting requirements.
• Optimize complex inquiries and reports for accuracy, usability, and performance.
• Troubleshoot discrepancies between ERP transactions, inquiry results, dashboards, and financial or operational reports.
• Work with functional consultants to validate reporting requirements and ensure outputs align with approved business rules.

D. Technical Solution Design and Architecture

• Analyze technical requirements and prepare technical design documents, development specifications, and implementation approaches.
• Assess the feasibility, complexity, performance implications, and maintainability of proposed customizations and integrations.
• Recommend scalable technical solutions that align with Acumatica platform capabilities and established development standards.
• Identify opportunities to use standard functionality, configuration, workflows, and existing platform features before introducing custom development.
• Assess technical risks, dependencies, upgrade implications, and compatibility considerations.
• Participate in solution design reviews and provide technical recommendations to project teams.
• Ensure that technical implementations comply with security, data integrity, and performance requirements.

E. Troubleshooting and Technical Support

• Investigate and resolve complex technical issues relating to Acumatica customizations, integrations, reporting, data processing, and application behavior.
• Perform root-cause analysis for recurring defects, failed integrations, deployment issues, and data inconsistencies.
• Analyze application logs, error messages, database queries, and relevant system behavior to identify underlying causes.
• Coordinate with functional consultants, QA engineers, infrastructure teams, and client stakeholders to resolve issues.
• Support production incidents, urgent defect investigations, scheduled deployments, and post-deployment validation.
• Document investigation findings, corrective actions, workarounds, and preventive measures.
• Provide technical guidance for ongoing support and enhancement requests.
• F. Database and Performance Optimization
• Work with SQL databases and queries to investigate data-related issues, validate results, and support performance analysis.
• Analyze inefficient queries, Generic Inquiries, custom processing logic, and integration workflows.
• Recommend performance improvements while following Acumatica's supported development and data-access practices.
• Ensure data integrity and appropriate transaction handling within customizations and integrations.
• Collaborate with infrastructure and database teams on environment-related performance issues.
• Apply appropriate safeguards when handling production data and performing database-related investigations.

G. Code Quality, Testing, and Deployment

• Perform unit testing and technical validation of customizations, integrations, reports, and other technical deliverables.
• Coordinate with QA engineers to support integration testing, regression testing, and defect resolution.
• Review code developed by junior consultants and provide constructive feedback on coding standards, maintainability, and performance.
• Use version control and established source management practices to maintain development history and support collaboration.
• Prepare and maintain customization packages and deployment documentation.
• Support development, testing, staging, and production environment deployments.
• Assess deployment dependencies, configuration requirements, compatibility concerns, and rollback considerations.
• Assist with Acumatica upgrades and regression validation of customizations and integrations.

H. Collaboration and Technical Leadership

• Collaborate with functional consultants, business analysts, project managers, QA engineers, and other technical team members throughout the implementation lifecycle.
• Clarify technical requirements and identify missing information before development begins.
• Provide effort estimates, technical dependencies, delivery risks, and progress updates to project managers.
• Mentor junior developers and technical consultants and support knowledge transfer within the team.
• Conduct technical walkthroughs and participate in peer reviews, solution reviews, and technical discussions.
• Maintain technical documentation, reusable components, coding guidelines, and troubleshooting knowledge.
• Contribute to improving development processes, delivery quality, and technical standards across the ERP practice.

3. Required Qualifications and Experience

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent relevant professional experience.
• At least 5 years of software development, ERP customization, or enterprise application development experience.
• At least 3 years of hands-on experience developing and customizing Acumatica ERP solutions.
• Strong proficiency in C# and .NET development.
• Practical experience with the Acumatica Framework (xRP), including DACs, graphs, graph extensions, event handling, and customization techniques.
• Experience developing and maintaining Acumatica customizations, Generic Inquiries, dashboards, and reports.
• Hands-on experience integrating Acumatica with external systems using REST APIs, SOAP APIs, or other supported integration approaches.
• Strong SQL knowledge and experience investigating database queries and data-related issues.
• Experience troubleshooting complex application issues and conducting root-cause analysis.
• Understanding of software development lifecycle practices, source control, testing, and deployment management.
• Ability to independently deliver technical assignments and collaborate effectively with cross-functional teams.
• Strong analytical, problem-solving, communication, and documentation skills.

4. Preferred Qualifications

• Acumatica developer or other relevant Acumatica certifications.
• Experience working for an ERP implementation partner or Value-Added Reseller (VAR).
• Exposure to Acumatica Manufacturing, Construction, Distribution, Retail, or Commerce functionality.
• Experience integrating Acumatica with eCommerce platforms, WMS, POS, payment gateways, logistics applications, or other enterprise systems.
• Experience with advanced reporting, financial report customization, and complex Generic Inquiries.
• Familiarity with Azure DevOps, Git, CI/CD practices, and structured release management.
• Experience supporting Acumatica upgrades, version compatibility assessments, and customization regression testing.
• Knowledge of application security, API authentication, performance optimization, and integration monitoring.
• Experience reviewing technical designs, mentoring developers, and providing technical leadership on ERP projects.