Key Responsibilities

• Requirements and process analysis
• Elicit, document, and validate business requirements through workshops, interviews, and factory-floor observation.
• Map current-state and future-state processes across the apparel value chain: costing, order booking, demand and capacity planning, BOM and material planning, sourcing and procurement, cutting, sewing, washing, finishing, packing, and shipping.
• Write user stories, acceptance criteria, functional specifications, and process flows.
• Systems and solution delivery
• Work with developers, ERP consultants, and vendors on the configuration, enhancement, and integration of ERP, PLM, MES, warehouse, and production tracking systems.
• Support the implementation and optimization of Advanced Planning and Scheduling (APS) tools, covering capacity planning, production scheduling, and what-if scenario analysis.
• Support the deployment of Supply Chain Management (SCM) tools for supplier collaboration, purchase order tracking, inbound logistics visibility, inventory management, and shipment tracking.
• Support UAT planning and execution, defect triage, go-live, and post-implementation support.
• Contribute to system integration design, such as ERP to PLM, ERP to APS, ERP to SCM platforms, ERP to shop-floor data capture, and customer/supplier portals.
• Planning and supply chain analytics
• Analyze order books, capacity, and material availability to support better line loading, material requirement planning (MRP), and delivery commitments.
• Define and monitor supply chain KPIs such as OTIF, supplier lead-time adherence, inventory turnover, material shortage rates, and planning accuracy.
• Identify bottlenecks and risks across the supply chain, from raw material sourcing to final shipment, and recommend data-driven solutions.
• Data and reporting
• Build dashboards and reports (Power BI, Tableau, or similar) covering line efficiency, WIP, capacity utilization, cost per minute, defect rates, material consumption, and planning versus actual performance.
• Help ensure data quality, master data governance, and consistent KPI definitions across planning, production, and supply chain systems.
• Stakeholder and change management
• Act as the link between business users and the technology team, communicating clearly with both technical and non-technical audiences.
• Prepare training material and support user adoption of new systems and processes.
• Manage stakeholder expectations, scope, and priorities, and report project progress.
• Continuous improvement
• Identify automation opportunities such as RPA, workflow tools, and IoT or barcode/RFID tracking.
• Keep up with industry technology trends, including Industry 4.0, AI-driven planning, digital twins, and sustainability and traceability reporting.

Qualifications and Experience

Essential

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Industrial Engineering, Supply Chain Management, or a related field (a BSc from a recognized university or equivalent, such as a SLIIT, IIT, or NSBM degree).
• 3 to 5 years of experience as a Business Analyst or Systems Analyst, with at least 2 years in manufacturing; apparel or textile experience strongly preferred.
• Good knowledge of apparel manufacturing and planning processes and terminology (BOM, tech packs, SAM/SMV, line balancing, cut plans, capacity planning, AQL, lead times).
• Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics, Infor, or industry-specific apparel ERPs).
• Working knowledge of planning or supply chain tools (e.g., SAP IBP/APO, Oracle SCM, Kinaxis, Blue Yonder, o9, or similar APS/SCM platforms).
• Strong SQL skills and experience with a BI tool (Power BI, Tableau, or Qlik).
• Solid documentation skills: BRDs, FRDs, user stories, BPMN or UML process modeling.
• Excellent written and spoken English; working knowledge of Sinhala and/or Tamil is an advantage for factory-level engagement.

Desirable

• Experience with PLM (Centric, Lectra Kubix, Gerber YuniquePLM), MES, or CAD/pattern systems.
• Experience with supplier portals, EDI, or supply chain visibility platforms.
• Familiarity with Agile/Scrum and tools such as Jira, Azure DevOps, or Confluence.
• Certification such as CBAP, PMI-PBA, PSM, APICS (CSCP/CPIM), or a Lean Six Sigma Green Belt.
• Understanding of buyer compliance and sustainability requirements (e.g., WRAP, SEDEX, Higg Index, traceability).

Key Competencies

• Strong analytical and critical thinking skills
• Decisive, with the ability to balance competing stakeholder priorities
• Strong facilitation skills for workshops, grooming sessions and stakeholder reviews
• Ability to explain technology in business terms, and business needs in technical terms
• Adaptability across shifting priorities in a fast-paced environment
• Attention to detail, ownership, and a practical, hands-on mindset

What We Offer

• Exposure to end-to-end digital transformation in a leading apparel manufacturer
• Structured career path into Senior BA, Product Owner, or Digital Transformation Lead roles
• Training and certification support
• Performance bonus, medical insurance, and other benefits ,Collaborative culture with global buyer exposure