Key Responsibilities

Front Office Management

• Welcome and assist visitors, clients, and candidates in a professional manner.
• Manage incoming phone calls and direct inquiries to the appropriate departments.
• Maintain visitor records and ensure compliance with company security procedures.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Keep the reception area clean, organized, and presentable.

Administrative Support

• Schedule and coordinate meeting room bookings.
• Assist with travel arrangements, accommodation bookings, and transport coordination.
• Support HR and Administration teams with document preparation and filing.
• Perform data entry and maintain administrative records.
• Assist in organizing company events, training sessions, and employee engagement activities.
• Manage office supplies inventory and coordinate procurement requests.

Employee & Client Support

• Coordinate refreshments and logistics for client meetings.
• Support onboarding activities for new employees.
• Respond to general employee administrative requests.
• Ensure a positive experience for visitors and guests.

Qualifications

• G.C.E. Advanced Level (A/L) completed.
• Diploma or certificate in Business Administration, Office Management, or a related field is an advantage.
• Fresh school leavers and recent graduates are encouraged to apply.
• Prior internship or customer service experience will be an added advantage.

Required Skills

• Excellent communication skills in English.
• Good interpersonal and customer service skills.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Professional telephone etiquette.
• Strong organizational and multitasking abilities.
• Attention to detail and willingness to learn.
• Positive attitude and professional appearance.

Personal Attributes

• Friendly and approachable personality.
• Strong sense of responsibility and punctuality.
• Ability to maintain confidentiality.
• Team player with a customer-focused mindset.
• Ability to work in a fast-paced IT environment.

Ability to support social media content creation will be an added advantage